Please look at our F.A.Q.

Still need help? Contact us below

Please could customers contact us via email in the first instance whilst we make changes in response to covid-19. There will be more email cover than telephone cover and you may receive a response more efficiently via email.

Thank you for your patience and understanding.



0161 711 0420 - available
Monday, Tuesday & Thursday:
10am-12pm and 2pm-4pm
Wednesday & Friday:
10am-4pm


MediaBlanket Ltd, The Old Bank, 247 Chapel Street, Salford, M3 5EP


Our office opening hours are Monday, Tuesday & Thursday: 10am-12pm and 2pm-4pm, Wednesday & Friday: 10am-4pm. Please note we are closed on Public Holidays.

In order that We meet Our obligations under data protection regulations, please confirm the following information when contacting Us: -

  • Full Name.
  • Email Address that you used to register for your account; we cannot locate you in our records if you provide a different email address.
  • Mobile Number that you used to register for your account; we cannot locate you in our records if you provide a different mobile number.
  • The Post Code that you used when registering.

MediaBlanket Ltd t/a as CreditKnowledge.co.uk is a credit broker and our services are subject to the jurisdiction of the Financial Ombudsman Service. If you have a complaint about our services, you should contact us and we will endeavour to resolve it as soon as possible. If we do not respond within 8 weeks or you disagree with our response, you have the right to refer the complaint to: The Financial Ombudsman Service 020 7964 1000